Service Watch

Investing in a high quality watch that is well made, beautiful and will last a lifetime is a sound investment. To ensure your time piece stays in good working order it is important that you give your watch the care that it needs, and have your watch serviced at least every 3 years in accordance with the manufacturer’s recommendation.

Perpetual-Time is able to offer a full service for your watch which will restore it to near perfect condition, by our highly skilled watchmaker Alex Photi.

We are able to service all brands but are specialists in fixing and servicing Rolex, Tag Heuer, Omega, Cartier, Breitling, Oris, Chanel and Patek Phillipe.service watch
We use only original parts when servicing your watch, and all of our work is guaranteed by a comprehensive 12-month warranty.

The quality of parts and watch servicing we offer is equal to returning your watch to the manufacturer, but has the added bonus of being more competitive in terms of cost, and we provide a much quicker service. Usually we can return your watch fully-serviced within 1 week, it can take weeks or even months to have your service undertaken by the manufacturer. 

To see how much it would cost to have your watch serviced by Perpetual-Time, please see our price list. If your watch doesn’t appear on the price list, please contact us by phone or email to arrange a price.

 

Perpetual-Time Comprehensive 12-Step Watch Servicing Regime

 

Step 1: The watch is booked into our system for insurance purposes. It is checked for any deep scratches on the case and bracelet, or marks on the strap, and photographed for reference (these photographs are also sometimes used for the before and after section on the website).

Step 2: Any special requests from the customer are noted – for example dial restoration, new dial, or fitting of a dial bezel – and then the watch functions (such as date and chronograph)  are tested to check they are working properly.

Step 3: Exterior checks completed, the watch will then be de-cased using the correct professional tools for make and model.

Step 4: Once removed, the movement of the watch is placed in a sealed storage unit for safe keeping and to comply with the terms of our insurance. The watch seals are then removed from the case, and new replacement seals are either put aside from our extensive stock, or placed on order if we do not already stock them.

Step 5: The hands are removed from the dial and the watch is carefully dismantled. All parts are checked for wear including the centre wheel, pallet pivots, or the train wheel pivots. The mainspring is also removed and replaced for manual and automatic movement watches.

Step 6: After the whole watch movement has been dismantled, the balance is put back on the mainplate and placed in a three jar ultrasonic cleaning machine, with different cleaning solutions in each jar. This process takes around 25 minutes.

Step 7: All watch parts are rechecked after they are removed from the cleaning basket as the removal of dirt and grease makes it easier to identify worn parts. When all parts that need to be replaced are identified, we contact the customer to notify them how much it will cost and to gain their consent for the replacement parts to be fitted. 

Step 8: This stage sees the watchmaker begin to rebuild the movement, reapplying greases and oils, and fitting the new mainspring and greasing the barrel walls if the movement uses an auto mainspring. 

Step 9: The rebuilt movement is checked on the timing machine and demagnetised. 

Step 10: The newly rebuilt movement is replaced in the polished case, screwed in, demagnetised and retested on the timing machine again. 

Step 11: The watch is then placed in a dry watch resistance water tester to its specified resistance.

Step 12: If automatic, the watch is placed on an auto tester. Finally, all watches are set to the correct time and date.


Warranty Details


Each watch is returned to the client with a 12 month warranty and the accompaning warranty card.watch service warranty card



Watch Winder

We offer a 50% discount on our exclusive Perpetual-Time watch winder for clients who use our watch servicing. For more details about this offer and the watch winder please see our watch winder page.


All that remains after that is for you to enjoy your watch for another 3 years with our very best wishes.

 

 

Timing

1Perpetual-time can time your watch to its highest possible standard, if it's at a chronometer rate and less that 30 years-old we are able to service your watch and to its chronometer standards. For non-chronometer rating we can still time it with our high quality equipment. Please note we do not time watches unless they are fully serviced.

Waterproof Testing

2We can fully water-test your watch to its correct depth. We use a wet and dry water test machines and condensation tests. We test all brands of watches from 30m upwards.

Watches that are over 30 years old with case parts that are obsolete then testing water resistance may not be recommended.

Watch Sourcing

 

At Perpetual-Time not only are we professional Watch Repair Specialist but we also have access to a large network of industry contacts and are able to offer you brand new watches and also pre-owned at great prices.

 

Please kindly fill in all your details on our contact form, putting a description of the watch or watches you are searching for and we will contact you asap.

Price List

Below we have provided guide prices for some of the more common watch repairs and services we offer. If your watch does not appear on the list we will still be able to help, so contact us directly and we will be happy to provide a free estimate for your watch. We use original manufacturer parts on ALL our watch services.


Rolex Service: These prices include a full strip-down of the movement, rebuild, oiled and re-timed with the mainspring being changed. The case and bracelet will be fully refurbished and also the watch is re-sealed with a 12 month warranty of the service provided. The following parts are changed during the service:- crown, tube, glass seal and backseal and mainspring. These parts are included in the price below.

Rolex Datejust (Ladies) £240
Rolex Datejust (Gents) £280
Rolex Submariner (Steel Or Gold) £300
Rolex Daytona (Zenith Movement) £470
Rolex Daytona (Rolex Movement) £400


Tag Heuer Service: All Tag Heuer repairs include a full refurbishment of the case and bracelet and re-seal plus a 12 month warranty. The mainspring in all automatic watches is changed plus all seals e.g. glass seal, crown and backseal. All parts included in the prices below.

Automatic (e.g Carrera) £270
Automatic (e.g Link) £200
Quartz Chronograph (e.g F1 Chrono) £180
Quartz (e.g Kirium) £120


Breitling Service: A full refurbishment of the case and bracelet and re-seal and a 12 month warranty. The mainspring in all automatic watches is changed including all seals e.g. glass seal, crown and backseal. Includes parts in the prices below.

Automatic Chronograph with Complications (e.g Bentley) £320
Automatic Chronograph (e.g Chronomat) £270
Automatic (e.g Superocean) £220
Quartz (e.g Cockpit Lady) £170


Omega Service: Prices include a full refurbishment of the case and bracelet and re-seal plus a 12 month warranty. The mainspring in all automatic watches is changed including all seals e.g. glass seal, crown and backseal. All parts included in the prices below.

Automatic Chronograph (e.g speedmaster) £370
Automatic (e.g Seamaster) £270
Quartz (e.g De-ville) £180


Battery Replacements Only £60 - including an ultrasonic clean and re-seal of the case, with a new battery and a 12 month warranty.